swadchai.com is committed to safeguarding and preserving the privacy of the visitors on this website. The Policy gets updated from time to time please do review this Policy regularly.

Order Processing & Dispatch: At Swad Chai, we aim to process and dispatch all orders swiftly. Your order will be processed within 24 hours from the time it is placed. Once processed, your package will be dispatched from our fulfillment center located at Ashoka Industries, A-8, MIDC, Ajanti, Tah. Hinganghat – 442301, Dist. Wardha (M.S.), India.

Delivery Time: We understand the anticipation of receiving your favorite chai blends. Our estimated delivery time is approximately 7-8 business days from the date of order placement. Please note that delivery times may vary depending on your location.

Shipping Partners: To ensure a seamless delivery experience, we have partnered with trusted shipping providers, Shipyaari and Shiprocket. These partners enable us to deliver your Swad Chai packages efficiently and securely.

Order Tracking: As soon as your order is dispatched, you will receive a tracking code via email. Please allow up to 24 hours for the tracking code to activate. This code will enable you to monitor the real-time progress of your shipment.

Support Team: Should you have any questions or concerns about your selection, order status, or our shipping and delivery policy, our dedicated support team is here to assist you. Feel free to reach out to us at sales@swadchai.com, and our team will respond promptly to address your inquiries. Your satisfaction is our priority, and we look forward to serving you with the finest chai experience.